Connected channels, one inbox
Bring Airbnb, Vrbo, Booking.com, Expedia, email, SMS, and calls into one workspace through your connected accounts.
Learn more- OTA + PMS
- Chat, email, WhatsApp
- Phone calls

Answer guest messages, send check-in instructions, and handle booking-change requests using the details for each property. Your team takes over when needed.
Trusted by 300+ hospitality brands in 120+ countries






Bring Airbnb, Vrbo, Booking.com, Expedia, email, SMS, and calls into one workspace through your connected accounts.
Learn more
Schedule pre-arrival reminders, check-in instructions, mid-stay follow-ups, and review requests for each booking.
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Combine reservation data from your PMS with a knowledge base organized by property, so guests get instructions for the place they booked.
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Guesty
Hostaway

Track

Wheelhouse

Streamline

Lodgify

Airbnb

Booking.com

Expedia

VRBO

Hostfully

OwnerRez
Connect your PMS, messaging channels, and operational tools so agents can use booking details and act on requests.
See All Integrations

At Bali Luxury Stays, we’re not just managing villas; we’re crafting unforgettable experiences.
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Founded by travel lovers and real estate professionals, Blue Gems was created with one mission in mind: to elevate the vacation rental experience for both guests and homeowners.
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Why a one-size-fits-all support platform limited their automation goals.
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To hit ambitious growth milestones, Canbnb puts Conduit at center of their communications.
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While competitors drown in hiring cycles, Cascadia Getaways built an AI-first operation that turned support staff into revenue generators. The kicker? Their team is happier, guests think they're talking to locals, and growth is now on repeat.
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Cash Flow Street, your gateway to mastering vacation rental investments.
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CosmicaHow Cosmica unified guest communication, automated routine operations, and scaled across Italy and Dubai without expanding its support team.
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AI-powered guest messaging helped Haven boost revenue
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HomeHop scaled from 40 to 108 properties while automating 70% of guest messaging across SMS, email, and voice — without adding a single support hire.
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Host Genius unifies multi-brand support with AI-powered automation and efficiency.
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How a culture of knowledge sharing streamlines property management operations.
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Renjoy switched to Conduit, hitting 40% automation in the first month and launching a voice agent named “Joy.”
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We are reimagining the idea of 'home' from something fixed to something flexible and simplifying the rental process for both landlords and tenants as we go..
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The Lauderdale Hotel uses Conduit’s AI-powered staffed support to cut costs, speed up response times, and unlock $500k in value.
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A hospitality and real estate platform helping guests feel at home across seven countries, now with AI replies guests can't tell from a human.
CUSTOMER
Read how teams handle guest messages, coordinate requests, and measure the results.
Customer StoriesWho Conduit is for, what it does, and how to get started.
Conduit is for hotel teams, serviced-apartment operators, and short-term rental managers. Its AI agents answer guest messages and calls, handle routine requests, and coordinate work with your team.
24/7 Guest Support
When a guest calls at 2am about a broken access code, Conduit's voice agent already knows their reservation details, generates a new code from your PMS, and delivers it on the same call. No callback queue. No waking you up.
Airbnb Automation
Template automation sends the right message at the right time. Conduit's agent reads every message — including the multi-part questions and atypical requests templates weren't written for — and closes the conversation without manual follow-up.
Keyless Entry
The smart lock handles the door. Conduit handles every conversation around it — delivering access codes in context, resolving the 2am locked-out call on the first ring, and covering the full arrival-day support load automatically.
STR Automation Suite
Your PMS handles bookings, your pricing tool sets rates, your cleaning scheduler assigns turnovers. Conduit connects them all to your guests and team — handling the coordination work that usually requires a human between every tool.
Vacation Rental Automation
Every guest message gets answered in your voice, with local knowledge that makes recommendations feel like insider tips. The AI references specific property details, stay information, and guest context — automation that earns 5-star reviews.
Housekeeping Coordination
Extensions, cancellations, and late checkouts rewrite the clean schedule and tell the affected cleaner. Nobody drives to a property that is still occupied.
Maintenance Coordination
Guest reports an issue, the work order opens with the unit and the photo attached, the vendor is assigned, and a scoped door code is issued for their window. You find out it is fixed, not that it started.
Owner Reporting
Every owner wants a monthly update and none of them want the same one. Conduit assembles the numbers, the work done on the unit, and the guest feedback into a statement that goes out on schedule.
Supplies & Restock
Consumables run out one unit at a time and you find out from a guest. Conduit projects draw-down from the booking calendar, flags the units about to run short, and folds the restock into the next turn.
Turnover Scheduling
A late checkout and a same-day arrival is a turnover problem, not a messaging problem. Conduit reads the booking change, reschedules the clean, tells the cleaner, and tells the incoming guest what time to arrive.
Channel Manager
Your channel manager stops double bookings. Once the booking is confirmed, the communication begins. Conduit's AI agent handles the full guest lifecycle across every OTA channel your distribution strategy touches — one agent, every inbox, full booking context.
Property Management
Guesty, Hostaway, and Lodgify handle your booking calendar, channel distribution, and financial reporting. Conduit integrates on top to deliver what every PMS messaging module leaves manual: real-time guest resolution, voice agents, revenue plays, and portfolio intelligence.
Smart Messaging
Cash Flow Street runs at 96% automation — 96 of every 100 guest messages resolved without the operator touching them. Conduit sends your scheduled sequences and resolves what comes back. The inbox stays closed, not just temporarily organized.
Direct Booking Site
A guest on your direct booking site who can't confirm availability in real time will default to OTA convenience. Conduit's AI agent pulls live PMS data and confirms bookings in the same conversation — across website chat, WhatsApp, Instagram DMs, and voice. The inquiry that was about to leave for Airbnb books direct instead.
Gap Night Fill
PriceLabs sets the perfect rate for your gap night. Conduit fills it by offering that night to your departing guest, in their messaging thread, at the exact moment they're most likely to book. The revenue your pricing tool prices but never sells.
