95%
Automation rate
Haven
INDUSTRIES / SHORT-TERM RENTALS
AI agents for short-term rentals
Conduit handles every guest message, check-in, and modification request across every property in your portfolio.
Trusted by 1,000+ hospitality brands in 120+ countries
76%
Automation rate
Renjoy
90%
AI outperformed humans
BlueGems
Every channel, one inbox
Airbnb, Vrbo, Booking.com, Expedia, every OTA, email, SMS, phone calls. Every conversation in one inbox.
Learn more- OTA + PMS
- Chat, email, WhatsApp
- Phone calls
Automate the guest journey
Pre-arrival reminders, check-in instructions, mid-stay nudges, post-stay reviews. Automated for every listing, every guest.
Learn more- Pre-arrival
- Check-in
- Post-stay reviews
Listing-aware context
Conduit pulls live data from your PMS for every listing and structures your knowledge base property by property. Every reply uses the right context.
Learn more- Per-listing KB
- Live PMS data
- Property-specific
DON'T JUST TAKE OUR WORD FOR IT/ FROM REAL CUSTOMERS
Powering efficient operations. Join teams turning talks into a competitive edge.
At Bali Luxury Stays, we’re not just managing villas; we’re crafting unforgettable experiences.
CUSTOMER
AI-powered escalations help Beckon Homes maintain high-touch hospitality at scale.
CUSTOMER
Founded by travel lovers and real estate professionals, Blue Gems was created with one mission in mind: to elevate the vacation rental experience for both guests and homeowners.
CUSTOMER
Why a one-size-fits-all support platform limited their automation goals.
CUSTOMER
To hit ambitious growth milestones, Canbnb puts Conduit at center of their communications.
CUSTOMER
While competitors drown in hiring cycles, Cascadia Getaways built an AI-first operation that turned support staff into revenue generators. The kicker? Their team is happier, guests think they're talking to locals, and growth is now on repeat.
CUSTOMER
Cash Flow Street, your gateway to mastering vacation rental investments.
CUSTOMER
AI-powered guest messaging helped Haven boost revenue
CUSTOMER
AI-powered guest messaging helped Haven boost Airbnb ratings
CUSTOMER
HomeHop scaled from 40 to 108 properties while automating 70% of guest messaging across SMS, email, and voice — without adding a single support hire.
CUSTOMER
Host Genius unifies multi-brand support with AI-powered automation and efficiency.
CUSTOMER
How a culture of knowledge sharing streamlines property management operations.
CUSTOMER
Renjoy switched to Conduit, hitting 40% automation in the first month and launching a voice agent named “Joy.”
CUSTOMER
We are reimagining the idea of 'home' from something fixed to something flexible and simplifying the rental process for both landlords and tenants as we go..
CUSTOMER
The Lauderdale Hotel uses Conduit’s AI-powered staffed support to cut costs, speed up response times, and unlock $500k in value.
CUSTOMER
Straight from the teams who rely on Conduit to run their conversations end-to-end.
Customer Stories[01] FAQ/ KNOW BEFORE YOU GO
Frequently Asked Questions
Need clarity? Start with these frequently asked questions.
Conduit is built for hospitality businesses that live and breathe guest conversations. If you're running business, handling guest inquiries, or coordinating guest services, Conduit's AI agents automate your high-volume support and sales conversations across voice and text, 24/7. Perfect for teams that need to scale operations without increasing labor costs or sacrificing quality.
USE CASES/ SHORT-TERM RENTALS
Dive deeper into Short-term rentals
Concierge
24/7 Guest Support
When a guest calls at 2am about a broken access code, Conduit's voice agent already knows their reservation details, generates a new code from your PMS, and delivers it on the same call. No callback queue. No waking you up.
Airbnb Automation
Template automation sends the right message at the right time. Conduit's agent reads every message — including the multi-part questions and atypical requests templates weren't written for — and closes the conversation without manual follow-up.
Keyless Entry
The smart lock handles the door. Conduit handles every conversation around it — delivering access codes in context, resolving the 2am locked-out call on the first ring, and covering the full arrival-day support load automatically.
STR Automation Suite
Your PMS handles bookings, your pricing tool sets rates, your cleaning scheduler assigns turnovers. Conduit connects them all to your guests and team — handling the coordination work that usually requires a human between every tool.
Vacation Rental Automation
Every guest message gets answered in your voice, with local knowledge that makes recommendations feel like insider tips. The AI references specific property details, stay information, and guest context — automation that earns 5-star reviews.
Guest Experience
Channel Manager
Your channel manager stops double bookings. Once the booking is confirmed, the communication begins. Conduit's AI agent handles the full guest lifecycle across every OTA channel your distribution strategy touches — one agent, every inbox, full booking context.
Housekeeping Coordination
A guest texts at 7am asking for a 1pm checkout. Conduit checks your PMS, confirms availability, notifies the guest, and dispatches the schedule change to your housekeeping team before the cleaner leaves for the property — no relay, no 20-minute back-and-forth.
Maintenance Coordination
A guest reports a broken heating system via WhatsApp at 7am. Conduit's agent acknowledges the guest, dispatches your maintenance team via Slack or SMS with property, issue, and priority level within 60 seconds — no front desk relay, no lost message.
Property Management
Guesty, Hostaway, and Lodgify handle your booking calendar, channel distribution, and financial reporting. Conduit integrates on top to deliver what every PMS messaging module leaves manual: real-time guest resolution, voice agents, revenue plays, and portfolio intelligence.
Smart Messaging
Cash Flow Street runs at 96% automation — 96 of every 100 guest messages resolved without the operator touching them. Conduit sends your scheduled sequences and resolves what comes back. The inbox stays closed, not just temporarily organized.
Conversational Revenue
Direct Booking Site
A guest on your direct booking site who can't confirm availability in real time will default to OTA convenience. Conduit's AI agent pulls live PMS data and confirms bookings in the same conversation — across website chat, WhatsApp, Instagram DMs, and voice. The inquiry that was about to leave for Airbnb books direct instead.
Gap Night Fill
PriceLabs sets the perfect rate for your gap night. Conduit fills it by offering that night to your departing guest, in their messaging thread, at the exact moment they're most likely to book. The revenue your pricing tool prices but never sells.
