[01] FEATURE
Organize your inbox
Sort by team, property, or group that fits how you run things. Round-robin routing and custom rules built in.
Learn more
- Unified inbox
- Sort + filter
- Triage views
INBOX · PRODUCT
Every conversation, one inbox
Connect every channel to one workspace. Your team works alongside agents and never misses a message.
Get StartedOrganize your inbox
Email, voice, WhatsApp, social, every OTA. Every conversation lands in one workspace.
Agent-first
Agent-first inbox that loops in your team when they're needed.
Full context for your team
Tag teammates, leave notes, assign messages. Coordinate without leaving the inbox.
Built for the way your team works
Set up the inbox your way. Agent-first, human-aware, with hospitality context built in.
[02] FEATURE
AI replies, you train it
Agents handle what they can, escalate the rest with full context. Your reply teaches them for next time.
Learn more
- Smart escalation
- Multiple-choice
- Trainable
[03] FEATURE
Hospitality context built in
Booking details, stay history, calendar availability — the OTA and PMS context you need, right where you reply.
Learn more
- Mews + Opera
- Booking + Airbnb
- OTA + PMS
[01] FAQ/ KNOW BEFORE YOU GO
Frequently Asked Questions
Need clarity? Start with these frequently asked questions.
Conduit is built for hospitality businesses that live and breathe guest conversations. If you're running business, handling guest inquiries, or coordinating guest services, Conduit's AI agents automate your high-volume support and sales conversations across voice and text, 24/7. Perfect for teams that need to scale operations without increasing labor costs or sacrificing quality.
