Conduit
SHORT-TERM RENTALSTURNOVER SCHEDULING

Turnover Scheduling Software That Rebooks the Cleaner When the Guest Changes Plans

A late checkout and a same-day arrival is a turnover problem, not a messaging problem. Conduit reads the booking change, reschedules the clean, tells the cleaner, and tells the incoming guest what time to arrive.

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Works across Airbnb · VRBO · Booking.com · Expedia

The Problem

The Schedule Is Correct Until the First Booking Changes

Turnover scheduling is easy in a static calendar and impossible in a real one. Every extension, cancellation, and late checkout invalidates the plan.

Back-to-Back Turns With No Slack

Checkout at 11, check-in at 3, one cleaner covering four units across town. Any delay cascades, and nobody recalculates the route until a guest is standing at a dirty property.

Booking Changes Never Reach the Cleaner

A guest extends by a night on the OTA. The PMS updates. The cleaner still shows up at 11am to a property that is still occupied, and now you are paying for a wasted trip.

Nobody Knows if It Actually Got Cleaned

The clean is marked done in a group chat, or not at all. Without evidence tied to the unit and the turn, the first you hear of a missed clean is a one-star review.

Scheduling Eats the Manager's Morning

Building tomorrow's turn list by hand across a growing portfolio is an hour a day that scales linearly with unit count. It is the first thing that breaks at 60 properties.

How It Works

A Turn Schedule That Reacts to the Booking

Conduit reads reservations from your PMS and channel manager, so the schedule updates when the booking does, not when someone notices.

Turns Generated From Reservations

Every checkout creates a turn with the unit, the window, and the next arrival attached. Cancellations and extensions rewrite it without anyone rebuilding the list.

Cleaners Told When It Moves

When a booking change shifts the window, the assigned cleaner hears about it on the channel they already use, in their own language, with the new time and the reason.

Access Handled Per Turn

Door codes issue for the cleaning window and retire after. No shared permanent code, no lockbox, no coordinating a key handoff between two people who never meet.

Completion With Evidence

Cleaners attach photos to the turn from their phone. The record sits against the unit and the reservation, so a disputed clean has something behind it.

Guest-Side Requests Fold In

Late checkout, early check-in, mid-stay clean. The agent checks the turn schedule before answering, so it never promises the guest something that breaks the next arrival.

Recurring Work on Schedule

Deep cleans, linen rotation, filter changes, and inspections generate on their own cadence per unit instead of living in someone's reminders.

Integration

Reads the Booking, Reaches the Door

The turn schedule is only reliable if it sees reservation changes the moment they land.

Every Major STR PMS

Reservations, blocked days, and availability read from Guesty, Hostaway, Hostfully, Lodgify, Track, Escapia, Streamline, and more.

Smart Locks

Access codes for cleaners and contractors issue and retire against your lock provider, scoped to the turn window.

OTA Messaging Included

Airbnb, Booking.com, and Vrbo messages land in the same workspace, so a guest changing plans on the OTA reaches the turn schedule too.

Implementation

Live on Next Week's Turns

Turn scheduling only needs reservation data, so it starts producing immediately.

  1. 1

    Connect the PMS

    Reservations and units sync in. The turn list generates for the coming week so you can compare it against what you built by hand.

  2. 2

    Add Cleaners and Coverage

    Who cleans which units, and their contact channel. Cleaners do not install anything; they get messages where they already get them.

  3. 3

    Turn On Change Notifications

    Booking changes start rewriting the schedule and telling the affected cleaner. This is where the wasted trips stop.

  4. 4

    Add Access and Evidence

    Scoped door codes and photo completion go live last, once the schedule itself is trusted.

SECURITY/ ENTERPRISE-GRADE

Built for Enterprise-Grade Security and Privacy

SOC 2 Type II, HIPAA, ISO 27001, and GDPR. Access codes are scoped to the turn window and time-limited, and every issue and revoke is logged against the unit and the actor.

SOC 2 Type II compliance seal

SOC 2 Type II

Ensures secure handling of customer data that flows through our agents.

Enterprise security lock

Enterprise Security Controls

End-to-end encryption, role-based access, PII protection, and audit logs across the platform.

HIPAA compliance seal

HIPAA-ready

Supports HIPAA workflows with safeguards protecting sensitive data.

[01] FAQ/ KNOW BEFORE YOU GO

Common Questions About Turnover Scheduling

Need clarity? Start with these frequently asked questions.

No. Cleaners get their assignments and changes on the channel they already use, in their own language. App rollouts to a contractor cleaning workforce fail more often than they work, so we do not depend on one.

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