$3,400/mo
NOI increase
The Lauderdale Boutique Hotel
INDUSTRIES / INDEPENDENT HOTELS
AI agents for independent hotels
Run independent properties with the responsiveness of a flagship. Conduit covers your front desk after midnight and remembers every regular by name.
Trusted by 1,000+ hospitality brands in 120+ countries
$500K
Asset value unlocked
The Lauderdale Boutique Hotel
90%
AI outperformed human responses
BlueGems
A front desk that never sleeps
Phone calls, late check-ins, in-stay requests. Conduit handles every conversation in your brand voice, even when the front desk is dark.
Learn more- Phone calls
- Overnight cover
- Brand voice
Proactive upsells
Spa, dining, room upgrades, and amenity add-ons. Surfaced at the right moment in every stay.
Learn more- Pre-arrival
- Room upgrades
- Spa & dining
Connected to your hotel stack
Plug into Opera, Mews, Cloudbeds, your POS, and the tools the front desk already uses.
Learn more- Opera & Mews
- Cloudbeds
- Teams + Slack
DON'T JUST TAKE OUR WORD FOR IT/ FROM REAL CUSTOMERS
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The Lauderdale Hotel uses Conduit’s AI-powered staffed support to cut costs, speed up response times, and unlock $500k in value.
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Straight from the teams who rely on Conduit to run their conversations end-to-end.
Customer Stories[01] FAQ/ KNOW BEFORE YOU GO
Frequently Asked Questions
Need clarity? Start with these frequently asked questions.
Conduit is built for hospitality businesses that live and breathe guest conversations. If you're running business, handling guest inquiries, or coordinating guest services, Conduit's AI agents automate your high-volume support and sales conversations across voice and text, 24/7. Perfect for teams that need to scale operations without increasing labor costs or sacrificing quality.
USE CASES/ INDEPENDENT HOTELS
Dive deeper into Independent Hotels
Concierge
AI Concierge
Most AI concierges recommend the spa or suggest a restaurant. Conduit checks availability, books the treatment, confirms with the guest, and coordinates with your team — all in one conversation.
After-Hours Receptionist
Conduit's voice agents answer inbound calls 24/7 with full PMS context, so guests reach an AI receptionist who already knows their name, booking, and property details before the conversation starts.
Always-On Front Desk
Guest questions, maintenance requests, housekeeping coordination, access codes — Conduit's AI agent handles the high-volume communication that currently lands at your desk, so your team focuses on the 20% that genuinely needs them.
Guest Experience
Guest Experience
No app required. No portal to navigate. Guests text from their personal messaging app, call from their phone, or reach out via WhatsApp — and your AI agent handles every request in the channels they already use.
Guest Feedback
Post-stay surveys measure the experience. Conduit shapes it while the guest is still on property — acknowledging issues, dispatching resolutions, and sending follow-up requests through the channel the guest is already using.
Guest Memory (CRM)
Traditional platforms pull booking history and spend data from your PMS. Conduit captures the preferences guests mention in WhatsApp messages, the upgrade they accepted, and the complaint that revealed a service gap — and surfaces them on the next stay.
Review Responses
Traditional review platforms respond after the review is published. Conduit works upstream — resolving complaints before checkout and drafting responses with the full conversation thread from that guest's stay.
