Every owner wants a monthly update and none of them want the same one. Conduit assembles the numbers, the work done on the unit, and the guest feedback into a statement that goes out on schedule.
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Every unit you add adds an owner, and every owner adds a monthly reporting obligation that nobody has automated.
Revenue from the PMS, expenses from accounting, maintenance from wherever it was recorded. Someone stitches it together per owner, every month, forever.
A number without context generates an email. Why was occupancy down, what was this charge, who was in my unit in March. Each one is a separate manual answer.
When the only monthly contact is a statement with a deduction on it, the relationship is adversarial by default. The work you did on their unit is invisible.
One owner wants the numbers, one wants the reviews, one wants photos of the maintenance. Serving all three means three templates nobody maintains.
Conduit already holds the reservations, the work orders, and the guest conversations for that unit. The statement is a scheduled agent reading its own systems.
Bookings, nights sold, average rate, and gross revenue read straight from the PMS for the period, per unit and per owner entity.
Turns completed, maintenance dispatched, vendors used, and photos attached. This is the section that changes how owners feel about the management fee.
Reviews and themes for that unit, so an owner asking about a score gets the reason alongside the number rather than after an email exchange.
A formatted PDF an owner can forward to their accountant, or a plain summary in email or WhatsApp. Sent on the cadence you set, per owner.
Configure what goes into whose statement in plain language. The owner who only wants the numbers gets the numbers; the anxious one gets the maintenance photos.
Numbers link to the system they came from. When an owner questions a line, the answer is a lookup rather than an investigation.
An owner statement is the one report that needs all three, which is why it usually gets built by hand.
Nights, rates, and revenue per unit from Guesty, Hostaway, Track, Escapia, Streamline, and the rest, scoped to the owner's units.
Turns, work orders, vendors, and photos come from the platform that did the work, so the statement reports reality rather than a re-entered summary.
Vendor bills and consumable spend attributed to the unit, so deductions on the statement reconcile against the ledger.
Build the statement you wish you were sending, for one owner, then apply it.
Which units belong to which owner entity. Everything downstream scopes off this, including who can see what.
We start from whatever you send today and add the operational sections most managers leave out, because those are the ones that justify the fee.
For a cycle the generated statement goes to you, not the owner. You compare, correct, and tighten the prompt.
Set the cadence and delivery channel, then adjust individual owners who want something different. Each variation is a sentence, not a template.
SOC 2 Type II, HIPAA, ISO 27001, and GDPR. Owner data is scoped to their own units, guest PII handling is configurable, and every generated statement records what it read.
Ensures secure handling of customer data that flows through our agents.
End-to-end encryption, role-based access, PII protection, and audit logs across the platform.
Supports HIPAA workflows with safeguards protecting sensitive data.
Need clarity? Start with these frequently asked questions.
It depends what yours produces. Most PMS owner statements cover revenue and deductions well and say nothing about the operational work or the guest feedback. Conduit can generate the whole statement or add the sections your PMS leaves out.
