Room status, section assignments, and the daily sheet stay live against your PMS. When a guest asks for a late checkout or a room turns dirty, the board updates itself and the affected team hears about it.
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Housekeeping boards are built once a day and start decaying immediately. Every late checkout, early arrival, and out-of-order room pushes the printed sheet further from reality.
Sections get assigned off last night's occupancy. Then three guests extend, two check out early, and a room goes out of order. Nobody reprints the sheet, so the board and the floor disagree for the rest of the day.
A guest asks for a late checkout over WhatsApp. The front desk approves it. The attendant on that floor finds out by knocking on an occupied door. The request and the board live in two different systems that never talk.
A room is clean at 11:40 and marked clean at 2pm, when the supervisor gets back to a terminal. Front desk holds an arriving guest in the lobby for a room that has been ready for two hours.
Opera, Mews, and Cloudbeds all know occupancy, arrivals, and room status. None of them decide who cleans what, notice that a section is overloaded, or tell the guest their room is ready.
Conduit's ops agent reads housekeeping state straight from your PMS and acts on it. The board is the output, not the input.
Room status reads and writes against Opera, Mews, Cloudbeds, and Streamline natively. An attendant marks a room clean from their phone, the PMS updates, and front desk sees it immediately.
Sections build off today's arrivals, departures, and stayovers rather than a fixed floor map. When the mix shifts, the agent rebalances and tells the affected attendants what changed.
Late checkout, extra towels, skip-my-room, early arrival. The guest asks in whatever channel they already use, the agent checks whether it is possible, answers them, and updates the board in one pass.
Turnovers times your minutes-per-clean gives tomorrow's headcount before you build the rota. Compare suggested against scheduled to see where you are short or carrying too much.
When a room flips to clean and the arriving guest is already waiting, the agent tells them. Front desk stops fielding "is it ready yet" and the lobby clears faster.
Deep clean every fourth stay. Never assign 400-block to a single attendant. Suite turns get two people. Say the rule in plain language and the agent applies it from then on.
Conduit does not replace your property management system and does not ask housekeeping to learn a second one.
Conduit pulls housekeeping state directly from Opera, Streamline, Mews, and Cloudbeds. No CSV export, no nightly sync, no separate housekeeping database to keep in step.
Room status changes post back to the PMS, so the system of record stays the system of record. Front desk, revenue, and reporting all see the same state.
No terminal, no app rollout, no training week. Attendants and supervisors message the agent the way they already message each other.
Housekeeping is the fastest ops surface to turn on because the data already exists in your PMS.
Conduit reads your rooms, occupancy, and housekeeping status. Nothing is written back until you say so, so the first days are read-only by default.
We build your existing section map first rather than proposing a new one. The board should look familiar on day one, then improve.
Late checkout and room-ready messaging go live once the board is trusted. This is where the front desk time savings show up.
Deep clean cadence, suite staffing, floors that pair together. Each rule you teach the agent sticks, and the board gets closer to how your executive housekeeper actually thinks.
Conduit is SOC 2 Type II, HIPAA, and ISO 27001 certified, and GDPR compliant. Every agent action is observable: inspect which system was read, what was written, and why.
Ensures secure handling of customer data that flows through our agents.
End-to-end encryption, role-based access, PII protection, and audit logs across the platform.
Supports HIPAA workflows with safeguards protecting sensitive data.
Need clarity? Start with these frequently asked questions.
No. Your PMS stays the system of record for room status. Conduit reads that state, decides what should happen next, and writes status changes back. The difference is that the module displays the board and Conduit runs it.
