Describe what you want to see each morning in plain language. Conduit reads your PMS, your ops board, and your guest conversations overnight, and the brief is waiting in your inbox, Slack, or WhatsApp when you sit down.
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The GM's morning is spent gathering information that already exists, in five systems that do not talk to each other.
Pickup from the PMS, rate position from the RMS, open work orders from ops, last night's complaints from the inbox. Assembling the picture takes longer than acting on it.
A dashboard tells you occupancy is 78%. It does not tell you that three of tomorrow's arrivals are VIPs with no preferences loaded, or that the same complaint has now appeared four times this week.
Asking for a new cut of the daily report means a request, a queue, and a week. So people keep pulling the same stale report and doing the difference in their head.
A number without its source gets argued with instead of acted on. If you cannot click through to the system it came from, the morning meeting turns into a debate about the data.
A brief is a scheduled agent with a plain-language prompt and access to your systems. You write the prompt the way you would brief a person.
"Every morning at 6, tell me tomorrow's VIP arrivals with their preferences, any room out of order more than two days, and any complaint theme that has repeated this week." That sentence is the configuration.
The brief pulls from your PMS, your rate and demand data, the ops board, guest conversations, and your reporting warehouse in a single pass. Nothing waits for an overnight export.
Email, Slack, or WhatsApp. As a written summary or a formatted PDF. Nobody logs into a new tool to read the morning brief.
Daily, weekly, or on the cadence you set, resolved in the property's local time. If a run overlaps the previous one, you decide whether it queues or skips.
Each figure in the brief shows which system it came from and which query produced it. The morning meeting argues about the decision instead of the data.
Want tomorrow's brief to add F&B covers against staffing? Say so. There is no ticket, no report builder, and no waiting on someone else's sprint.
Conduit connects to the operational systems the brief needs to read, not just the ones that expose a dashboard.
Occupancy, pickup, arrivals, and room status from your PMS. Comp-set rates and demand forecasts from your rate intelligence and revenue tools.
Open work orders, overdue tasks, housekeeping state, and vendor activity come from the same platform doing the work, so the brief reports on reality rather than a copy of it.
Complaint themes, sentiment, and escalations come from the actual conversations, not a survey sent three days after checkout.
The brief is the fastest thing to turn on, because it only reads.
PMS first, then rate data and anything else the brief needs. Read-only access is enough to get the first version running.
We build it with you, usually by starting from the report your team already pulls by hand and asking what is missing from it.
For the first week the brief runs next to whatever your team does today. You compare, you correct, and the prompt tightens.
Once the brief is trusted, the hour a day it replaces goes back to the team. Add more briefs from there, by department or by property.
SOC 2 Type II, HIPAA, ISO 27001, and GDPR. Scheduled agents run against scoped, workspace-owned connections, and every run records what it read and what it returned.
Ensures secure handling of customer data that flows through our agents.
End-to-end encryption, role-based access, PII protection, and audit logs across the platform.
Supports HIPAA workflows with safeguards protecting sensitive data.
Need clarity? Start with these frequently asked questions.
A dashboard waits for you to come find the problem. A brief comes to you with the problem already found and the context attached. You still get the dashboard when you want to dig; the brief means you do not have to dig to notice.
