Section assignment, room status, and clean-time standards run the same way across the portfolio, against whatever PMS each property happens to run. Compare properties on the numbers instead of on impressions.
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Groups rarely have a housekeeping standard problem on paper. They have one in practice, because every property runs the board its own way on its own system.
One property runs Opera, another Mews, a third something older. Housekeeping state lives in three shapes and no group-level view reconciles them without a spreadsheet.
Each executive housekeeper has their own minutes-per-clean in their head. Without a written standard, comparing labor efficiency across properties compares two different definitions.
Cluster managers discover how a property actually runs housekeeping by standing in it. That does not scale past about three hotels and it never scales to a visit-free week.
Housekeeping teams frequently do not share a first language with management. Written procedures get read once and then run on word of mouth, differently at every property.
Conduit normalizes housekeeping across whatever each property runs, so the standard is set once and the comparison is real.
Housekeeping state pulls from Opera, Mews, Cloudbeds, and Streamline and normalizes into one board. Room status writes back to whichever system that property runs.
Assignment runs off actual arrivals, departures, and stayovers at each property, and rebalances when the mix moves. The same logic everywhere, tuned per property.
Minutes per clean by room type becomes a group standard rather than a memory. That is what makes labor cost per occupied room comparable between hotels.
See rooms ready, rooms out of order, and staffing gaps across the group, then drill into the one property that looks wrong without calling anyone.
140+ languages, from a phone, with no app rollout. A standard that only exists in a language half the floor does not read is not a standard.
Deep clean cadence, suite staffing, floors that pair together. Teach the rule at group level and every property inherits it, with local overrides where they earn it.
Standardizing housekeeping does not require standardizing property management systems, which is usually what kills the project.
No migration, no consolidation project. Conduit reads and writes against each property's existing system and presents one board on top.
Room status posts to whichever PMS that property runs, so front desk, revenue, and reporting all stay correct locally.
Turnovers and clean-time standards feed the staffing forecast, and supply draw-down links to the rooms that consumed it.
Prove the board at a single hotel before rolling a standard across the group.
Connect one PMS, mirror that property's existing sections, and run read-only until the board matches the floor.
Clean-time credits by room type, deep clean cadence, and staffing rules become explicit. This is usually the first time they exist on paper.
The second property normally runs something different, which is the real test. Once two systems normalize into one board, the rest are repetition.
Cluster managers get the cross-property board and the comparable metrics, with local overrides recorded rather than improvised.
SOC 2 Type II, HIPAA, ISO 27001, and GDPR. Access is role-based and property-scoped, so a GM sees their hotel and group sees the portfolio.
Ensures secure handling of customer data that flows through our agents.
End-to-end encryption, role-based access, PII protection, and audit logs across the platform.
Supports HIPAA workflows with safeguards protecting sensitive data.
Need clarity? Start with these frequently asked questions.
No, and that is the point. Conduit reads housekeeping state from each property's existing system and normalizes it into one board. Consolidating PMSes is the project that usually kills group standardization, so we do not require it.
