The Trellis alternative with proven, configurable AI agents
Conduit is production AI for hospitality at scale: configurable agents on their own conversational harness, internal ops agents that take action, and published, customer-attributed results.
| Feature | Conduit | Trellis |
|---|---|---|
| Customer-attributed results | Published case studies (Haven, Renjoy, BlueGems, and more) | Displays metrics in demos without attributed customer data |
| Configurable agents | Knowledge base and tools you configure, on Conduit's own harness | Early-stage product |
| Voice | Autonomous AI voice agent in production | No publicly published voice product |
| Internal ops agents | Dispatch cleaners, pay contractors, coordinate across systems | None published |
| Compliance | SOC 2 Type II, HIPAA, GDPR, ISO 27001 certified | Does not publicly disclose SOC 2 |
95%
Automation rate
Haven
1,000+
Hospitality brands on Conduit
$3B+
Reservation value handled
Conduit vs Trellis
Conduit is production AI for hospitality at scale: configurable agents on their own conversational harness, internal ops agents that take action, and published, customer-attributed results. Trellis is an earlier-stage product in the same space.
Proven, attributed results
Conduit runs across 1,000+ hospitality brands in 120+ countries, with named case studies. Haven runs 95 percent automation across 270 properties. Renjoy runs 76 percent. BlueGems saves $6,000 to $8,000 per month in labor. Across the platform, Conduit has handled 100M+ guest conversations and $3B+ in reservation value. Trellis displays metrics in demos without attributed customer data.
Configurable agents on a real harness
You configure a knowledge base and tools; those drive a customer-facing agent on Conduit's own conversational harness, with guardrailing and reliability built in, paired with an internal ops agent that does the work.
Voice and internal ops
Conduit ships an autonomous AI voice agent in production and an internal ops agent that dispatches cleaners, pays contractors, and modifies calendars across systems. Neither is publicly published by Trellis.
Compliance
Conduit is SOC 2 Type II, HIPAA, GDPR, and ISO 27001 certified. Trellis does not publicly disclose SOC 2.
The short version
If you want production AI with attributed outcomes, voice, an ops layer, and enterprise compliance today, that is Conduit.
